Part of Kin + Carta Prishtina: Bekim Fehmiu Str., Arting Building, 5th Floor, 10000, Pristina, Kosovo Sofia: 20 Kosta Lulchev St., 3rd floor 1113 Sofia, Bulgaria Skopje: Zum Palace, 32 1737 St., 1st floor 1000 Skopje, North MacedoniaGet Location
This notice details the ways in which we collect, process, store, transfer and dispose of your personal data.
Who are we
We are Frakton SH.P.K and we are a company registered in Kosovo with registration no 810867195 and registered office at Bekim Fehmiu Str. Arting Building, 5th Floor, Prishtine, Kosovo.
Any correspondence in regards to your personal data can be sent to - [email protected] or via post to Bekim Fehmiu Str. Arting Building, 5th Floor, Prishtine, Kosovo..
We control the ways your personal data is collected and the purposes for which your personal data is used by us. We are the “controller” for the purposes of the data protection laws that apply to us..
About this privacy notice
This notice sets out how we will use and share the information that you give us. This notice relates to personal data collected by us via the following means:
Accessing third party websites (including the websites of our subsidiaries), using links provided on our websites, these websites are outside our control and have their own privacy policies governing the use of personal data and we do not accept any responsibility or liability for these policies.
What data we process about you
We may collect and process the following categories of personal data about you
How we collect information about you and how we will use it:
We may collect any information that you provide during your correspondence with us, this could be, but not limited to, one of the following ways:
We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:
Your personal data may be shared with other companies within our group of companies. It may also be disclosed to a third party who may acquire us or one of our subsidiary companies.
We may also share some of your personal data with the following categories of third parties:
We require third parties to respect the security of your data and to treat it in accordance with the law. We will share your personal information with third parties where required by law.
International Transfer of Data
We may send your data outside Kosovo, North Macedonia or Bulgaria including other areas in the EEA, Argentina, Colombia,, UK and USA, Where your personal data is transferred or accessed outside of the EEA, we will ensure that appropriate safeguards are in place.
Your choices in relation to personal information:
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us. You also have the rights which you can exercise on the data we hold on you.
You have the right to:
For more information or to action these rights, please contact using us on [email protected]
Retention and destruction of personal information
We will take reasonable steps to ensure the accuracy of the information we hold about you. We will not use your personal information unless it is (to the best of our knowledge) accurate and up to date.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
When the purposes we collected the data for have ended we will retain and securely destroy your personal information in accordance with applicable laws and regulations. For further details about data retention please contact the data protection officer whose details can be found in this notice.
Data Protection Officer
If you have concerns that you would like to raise with us, please contact our Data Protection Officer: - [email protected]. If you do not feel that you can contact us directly, or that your concerns have not been dealt with fairly then you can contact the Kosovan, North Macedonian or Bulgarian Data Protection Authority.
The transmission of data over the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee its security. Once we have received your data we will use strict security measures to try to protect it against loss, misuse, or unauthorised alterations.
We may change the terms of this privacy notice from time to time. Any changes will be posted on this page.
This notice was last updated May 2022